I recently lifted a book from my parents, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do by Mark Sanborn. Yeah, they'll never see that book again. I still feel that what is theirs is also mine after all these years
The author, Mark Sanborn, writes about how to make our "performances" more memorable–unforgettable even. He shares the lessons he has learned along his personal journey to remarkable performance.
The Encore Effect is described as when people constantly demand more and more of whatever it is that you do.
You know what an encore is. In fact, you've probably been responsible for a couple. You go to a concert and are so moved by the performance that you and the rest of the audience start clapping, cheering, and yelling, "Bravo!"–refusing to let the artist or performer leave the stage. The audience, prepared to applaud all night if necessary, implores the artist to perform one more number. And when the artist relents and performs one more piece, the call for an encore begins all over again. A second encore and then a third are called for, and many times the weary, but appreciative, artist complies.
Mark says that all of us are performers on some type of stage that is just as worthy of an encore performance–be it at an office, on a client call, giving a public speech, in a classroom, in your home, etc. We should all produce memorable results and have a positive impact on others and shine on whatever our stage may be. That is the power and promise of the Encore Effect.
A remarkable performance is not accidental–our commitment always comes before it. Commitment is the price we are willing to pay to obtain remarkable results. Performance reveals the price we have paid.
The book describes six levels of commitment that are key to a remarkable performance:
Commitment Level 1: Interested
Aware of the basics and adding to that knowledge on a casual basis.
Non-remarkable: the equivalent of flipping through magazines or listening to CNN Headline News while working out at the gym.
Commitment Level 2: Informed
Knowledgeable as a result of persistent, intentional study.
Potential for remarkable: subscribing to magazines, buying books, taking classes, attending seminars.
Commitment Level 3: Involved
Knowledgeable as a result of both study and activity.
Evidence of desire for remarkable: taking what they are learning and applying it to life; beginning to make positive changes in light of recognized benefits.
Commitment Level 4: Immersed
Recognized as an expert or specialist.
Gateway to remarkable performance: rising above the pack, standing out in the crowd; expert/specialist status creates desirability and indispensability.
Commitment Level 5: Invested
Recognized as “a” leader in the field.
Consistently remarkable performance: investing time, talent, and treasure in improving; clearly committed to education, improvement, and continually seeking higher standards of performance.
Commitment Level 6: Innovative
Recognized as “the” leader in the field.
Defines remarkable performance: doesn't seek new standards as much as set new standards of excellence and remarkable performance. Discovers new, innovative ways to increase his/her own value by meeting the needs of others.
In my experience, most people are only at the interested level. Yet they wonder why success seems elusive for them. I have an idea why. The difference between successful people and unsuccessful people is their mindset. There is a commitment, an irrevocable decision in the mind of a successful person which says, "NO I MUST HAVE MORE!" This is not a weak and pathetic, "I WANT MORE" which is the mindset of an unsuccessful person. With this subtle mindset change, the successful person unleashes the unlimited potential of their subconscious mind to create more. To get to that level of commitment, they have to overcome all sorts of adversity, their own belief, the disbelief of all around them…yet they do it. Because they have the mindset to do it..
I share Rick Warren's belief that God has blessed me so that I can be a blessing to others and when I am of remarkable service to others, I bless them.